Privacy Policy

SeraphSEO (“SeraphSEO”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform.

We are the controller for the personal data we collect about visitors to our website and users of our product. SeraphSEO is operated by Muhammad Muneeb, an individual based at Model Town Q Block, Lahore, Pakistan, and you can reach us about any privacy matter at [email protected].

1. Information We Collect

We collect information you provide directly to us, including: name, email address, company name, website URL, billing information, and any content you submit through forms on our site.

We also automatically collect technical data such as IP address, browser type, operating system, referring URLs, pages visited, and timestamps through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to: provide, maintain, and improve our services; process transactions and send related notifications; send marketing communications (with your consent); analyze usage patterns to improve user experience; comply with legal obligations.

3. Cookies and Tracking

We use cookies for essential site functionality and, with your consent, for analytics (Google Analytics, loaded via Google Tag Manager). Analytics cookies are set only if you choose “Accept All” in our cookie banner — choosing “Necessary Only” means no analytics or marketing scripts are loaded at all. We do not run advertising or social media tracking pixels.

4. Third-Party Services

We use third-party services including: Paddle, our Merchant of Record, for payment processing, billing and tax; Google (Gemini) for AI-generated SEO content; DataForSEO and SerpApi for website crawling and search-ranking data; Resend for transactional email; Google Analytics for site analytics; Klaviyo for email marketing; and cloud hosting providers. Each of these services has their own privacy policies governing the use of your data.

5. International Transfers

We are based in Pakistan, and the providers listed in section 4 operate in the United States, the European Union, the United Kingdom and elsewhere. Your personal data is therefore processed outside your own country, including outside the European Economic Area and the United Kingdom.

Where personal data is transferred from the EEA or the UK, we rely on the transfer safeguards in those providers' standard data processing terms — for our main providers, the European Commission's Standard Contractual Clauses together with the UK Addendum where applicable — alongside the security measures described in section 8. Email us at [email protected] if you would like more detail.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have rights including: access to your personal data, correction of inaccurate data, deletion of your data, portability of your data, and the right to object to certain processing activities.

8. Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security assessments.

9. Contact Us

For privacy-related inquiries, contact us at [email protected].